Submission

Abstract / Not for publication
Abstract submission is necessary if you want to give a presentation during the Conference. Note that abstract acceptance does not mean that your full paper is automatically accepted for publication, you are welcome to submit a full paper, register and make presentation if you want to publish the paper.

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Full Paper / for Publication
For further publication, full paper acceptance is required. However, it is necessary that at least one author of the submission register to the Conference and present the paper during the Conference. Otherwise, the paper review process will not be arranged and the submission will not be included into the Conference Program.

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Call for Papers

Operational excellence is a methodology of striving for efficacy throughout an organization's processes. Operational excellence is part of organizational leadership and organizational intelligence. Operational resilience is defined as initiatives that expand business continuity management programs to focus on the impacts, connected risk appetite and tolerance levels for disruption of product or service delivery to internal and external stakeholders (such as employees, customers, citizens and partners). The end goal of operational excellence is to ensure customer expectations are met on an ongoing basis by continuously improving the processes by which a business operates. Concepts behind continuous improvement in operational excellence are derived from many other management philosophies with that focus, such as Six Sigma, Lean Thinking, OKAPI and Scientific Management.